Question 1

Does Donna answer calls in Spanish?

Accepted Answer

Yes. Donna automatically detects whether a caller speaks English or Spanish and responds in that language for the whole call.

Question 2

Can I keep my current phone number?

Accepted Answer

Yes. You keep your published number and forward your calls to your AI line, so your customers keep dialing the number they already know. Nothing changes for them.

Question 3

How long does setup take?

Accepted Answer

A few minutes. You answer a short set of questions, your AI is built instantly, you test it in your browser, and then you forward your phone in about 30 seconds.

Question 4

Can the AI book appointments?

Accepted Answer

Yes. Donna books appointments on your calendar (its own, Google Calendar, or Housecall Pro) and can text customers a confirmation.

Question 5

Will it ring my phone first before the AI answers?

Accepted Answer

If you want. You choose: the AI answers every call, or your phone rings first for a few seconds and the AI only picks up if you don't, or the AI answers and transfers urgent calls to you.

Hear your AI receptionist in 30 seconds