All industries
Auto repair
The phone rings while you're under the hood.
In a busy shop, the phone never stops, and every missed call is a car that goes to the shop down the road. Donna answers in English and Spanish, takes the make, model, and symptoms, and books the appointment so your bays stay full.
Does this sound familiar?
- You're elbow-deep in an engine and can't grab the phone.
- Front desk is slammed and calls roll to voicemail.
- Price-shoppers hang up if no one answers the first ring.
When a customer calls, Donna can…
- Ask the make, model, and year of the vehicle
- Capture the symptoms, noise, light, won't start
- Book a drop-off or diagnostic appointment
- Share your hours, location, and whether you tow
- Take the caller's name and number
- Text you the details so the bay's ready
Here's how it sounds
AI
Thanks for calling Gulf Auto, how can I help?Caller
My check engine light is on and the car's shaking.AI
Let's get it looked at. What's the make, model, and year?Caller
2017 Honda Civic.AI
Got it. Can you drop it off tomorrow morning for a diagnostic?Caller
Yeah, 8 works.AI
Booked for 8 AM. What's your name and number to confirm?Frequently asked questions
Can it book diagnostic appointments?+
Yes, it captures the vehicle and issue and books a drop-off time, or sends you the request to confirm.
Will it give a price over the phone?+
It can share standard service prices you set, or explain that a diagnostic is needed before a firm quote.
Can it tell callers if you tow?+
Yes, set your towing and after-hours info once and it tells every caller.
What about Spanish-speaking customers?+
It greets every caller and switches between English and Spanish automatically.
Never miss another call.
Set up your bilingual AI receptionist in minutes. No card required.