When something's leaking, nobody leaves a voicemail.
Plumbing calls are urgent and they come at the worst time, while you're under a sink with both hands full. Donna answers every call in English and Spanish, flags the emergencies, and texts you the details so the job doesn't go to the next plumber.
Does this sound familiar?
- You can't answer with both hands on a pipe, so the call goes to voicemail and the customer dials the next plumber.
- Emergencies come in after hours and on weekends, exactly when you're not by the phone.
- By the time you call back, the job's already booked with someone else.
When a customer calls, Donna can…
- Find out what the problem is, leak, blockage, no hot water
- Check whether it's an emergency and flag it as urgent
- Confirm the address and that they're in your service area
- Take their name and best callback number
- Answer after hours and on weekends, 24/7
- Text you the full job summary the moment the call ends
Here's how it sounds
Frequently asked questions
Can Donna handle emergency plumbing calls?+
Yes, it recognizes urgent calls like burst pipes and flags them as high priority so you can respond right away, even mid-job.
Will it know what to ask about a plumbing job?+
It's set up for your trade: what the issue is, the property location, whether it's an emergency, and how to reach the caller. You can edit the questions anytime.
Can it give out my pricing?+
You can have it share your call-out rate, or simply tell callers you'll quote once you've reviewed the details.
Does it work after hours?+
Yes, it answers 24/7 and captures every detail overnight and on weekends.
Never miss another call.
Set up your bilingual AI receptionist in minutes. No card required.