All industries
Dental
When your front desk is slammed, new patients hang up.
Between check-ins, billing, and a full waiting room, calls go unanswered, and a new patient who can't get through just calls the next practice. Donna answers in English and Spanish, triages emergencies, and books appointments so your chairs stay booked.
Does this sound familiar?
- The front desk can't answer the phone and the lobby at once.
- New-patient calls go to voicemail and never call back.
- Dental emergencies need triage, not a callback tomorrow.
When a customer calls, Donna can…
- Ask whether it's a routine visit or an emergency
- Flag pain and trauma calls as urgent
- Book cleanings, check-ups, and consults
- Capture new-patient details and insurance questions
- Confirm and reschedule existing appointments
- Answer after hours so nothing is missed overnight
Here's how it sounds
AI
Thank you for calling Bright Smile Dental, how can I help?Caller
I broke a tooth and it really hurts.AI
I'm sorry, that sounds painful. Is there bleeding or swelling right now?Caller
Some swelling.AI
I'll mark this urgent so the office prioritizes you. Can I get your name and number?Caller
Pedro Díaz, 305-555-0188.AI
Thank you, Pedro. The office will call you back shortly to get you seen today.Frequently asked questions
Can it triage dental emergencies?+
Yes, it asks about pain, bleeding, and trauma and flags those calls as urgent for the office.
Can it book new patients?+
It captures their details and books or proposes appointment times so the front desk doesn't have to.
Will it answer insurance questions?+
It can share which plans you accept and note specific questions for your team to follow up.
Does it handle Spanish-speaking patients?+
It greets and helps every patient in English or Spanish, automatically.
Never miss another call.
Set up your bilingual AI receptionist in minutes. No card required.